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Terms and conditions of use

Issued by Catangi Ltd.

This Terms and Conditions document governs the use of Catangi's Online Service (the Service) including shopping and participation in promotions run by Catangi. You can access the Terms and Conditions at any time from the bottom of any page of the site.

Purchasing from Catangi.com

Catangi online shopping gives customers convenient, quick, easy, and secure shopping.

Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment. Catangi does not hold onto cardholder information.

In order to complete a purchase you will be asked to register as a member of Catangi.com. By registering as a member you will be able to purchase Catangi products and opt to receive regular emails.

Order Terms

Our order terms are contained in the Help page under the sections headed Shipping and Delivery. All orders are subject to these order terms in addition to these Terms of Use.

Pricing

All prices in the online shop are represented in local currency (i.e. HK$ for Hong Kong). Where applicable local taxes are shown and included in the total price. All prices are correct at time of publication; however we reserve the right to alter prices for any reason at any time.

Credit card transactions are processed in Hong Kong.

Payment

We accept payment by bank transfer and all major credit cards.

Age restriction

We won't sell product to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old. If you are buying a case of product as a gift - the recipient must also be over 18 years old. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the product is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the product. Once the product has been delivered, according to your original delivery instructions, it becomes the recipient's responsibility.

Shipping

Please ensure you supply us with your full and correct shipping address. Catangi will not be responsible for orders that go missing when the customer has incorrectly advised us of their address. Should you enter the wrong address, Catangi is not obliged to re-send the order to the correct address at our expense.

Returns and exchange

Our returns and exchange terms are contained in the sections headed returns and exchange. All orders are subject to these returns and exchange terms in addition to these Terms of Use.

Resale Purpose is Not Permitted

All products sold are for customers' use only and shall not be commercially resold. Catangi may refuse any purchasing order which it suspects is for commercial resale.

Use of the Service by You

Your right to use the Service is personal to you. You may not authorize others to use the Service, and you are responsible for all of your own use of the Service.

The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Privacy

Catangi never passes on, sells or distributes your information to anyone else. If you choose to join our mailing list we will email you monthly with product news, upcoming promotions and general information. At any time you can unsubscribe from our mailing list.

Copyright

All content on this site, including text, images etc. are the property of Catangi Limited and are protected by copyright law. No part of portion of this site may be copied, sold or used in any manner without the prior written consent of Catangi Limited.

Disclaimer

This Service provides general information about Catangi and the products and services they offer. The information contained in the Service has been prepared solely for the purpose of providing information about Catangi. Catangi reserves the right to change, delete or move any of the material on the Service at any time without notice.

Catangi shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Contact Details

If you have any queries regarding shopping with Catangi, please email us at alexandra@catangi.com

Policy Changes

Any changes to this policy will be posted here.

Use of Site

This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise

Catangi reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Governing Law

These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. You irrevocably agree that the courts of Hong Kong Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.


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