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DELIVERY INFORMATION


NEXT DAY DELIVERY FOR ORDERS PLACED BEFORE 4PM

Every order placed after 11am and before 4pm will be dispatched on the following day while payment is verified. However, since order processing cut-off time at 4pm daily for logistic arrangement purposed, and therefore payment verified beyond cut-off time will be proceeded by next business day afterwards. Please note that Catangi.com business hours are from Monday to Friday, 10am-7pm (HKT GMT +8 / excluding public holidays).

You can choose your delivery time slot :

  • 8am to 12noon
  • 12noon to 6pm
  • 6pm to 9pm
 

Shipping Methods (for deliveries to Hong Kong, Kowloon, New Territories)

For orders in Hong Kong, Kowloon and New Territories we will use local courier service as our delivery company. For delivery addresses within Hong Kong, Kowloon and New Territories free shipping will be provided for orders over HK$1200 (except on the Champagne Moet and Chandon Brut and on Champagne Moet and Chandon Rosé). The delivery of Champagne Moet and Chandon and Champagne Moet and Chandon Rosé will be charged as a normal delivery even for orders over HK$1200.

Shipping methodShipping Fee
Net Order Amount (HKD)
Delivery time
 

 

1 to 6 bottles  

 

7 to 12 bottles  

 

 Order of HK$1200 or above  

 

  Business days

Local courier service HK$35 HK$50 FREE 1-2

 

DELIVERY IN DISCOVERY BAY AND TUNG CHUNG : We deliver in Discovery Bay every afternoon from 4pm to 8pm.

DELIVERY IN SHEK O : We deliver in Shek O twice a week.

We are sorry but we can't deliver in : 

SHA TAU KOK, TA KWU LING, MAN KAM TO, MAI PO,LOK MA CHAU, CLOSED AREA, LO WU, PO TOI, TUNG LUNG CHAU, GRASS ISLAND, CROOKED ISLNAD (KAT O), TUNG PING CHAU, MUI WO, LAMMA ISLAND, PENG CHAU, CHEUNG CHAU, TIAI O, LANTAU ISLAND

Please ensure you supply us with your full and correct shipping address. Catangi will not be responsible for orders that go missing when the customer has incorrectly advised us of their address. Should you enter the wrong address, Catangi is not obliged to re-send the order to the correct address at our expense.

Dispatch Notification

We will send a Dispatch notification email to you after we have dispatched your order. The majority of our orders are shipped within 1 - 2 business days after placing the order online according to the time you placed your order. You can expect to receive this email within 1 or 2 business day timeframe. Every delivery has a tracking number that will be provided on demand. 

FREE PICK UP IN WANCHAI AT OUR SHOWROOM

You can come to pick-up your order at our showroom in Wanchai from Monday to Friday (10am-7pm) or on Saturday (12noon-5pm).

Information updated on 19Dec. 2014


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